TSTV Nigeria Customer Care Phone & Email Address

Are you looking for how to contact TSTV Nigeria customer care service, phone number, email address and head office, this write-up will provide that.

tstv nigeria

TSTV is the pay per view TV that is popular and available at verified dealers stores in the country. It has come to rival Multi-choice, the owners of Dstv and Gotv which has monopolized the Nigerian cable TV market over the years.

TSTV means Telecom Satellite TV and it is a pay-as-you-consume cable TV provider in Nigeria. They partnered with ABS a European based television. It is owned by Bright Echefu.

Before we provide the TSTV Nigeria customer care details, lets talk about their decoder prices, plans and packages that comes with its decoder.

TSTV Decoder Price

The Tstv decoder is cheap. It comes fully with about  200 channels ranging from sport, news, movies, kiddies, religion, Nigerian channels and others. How much do you think the TSTV decoder with such features will cost?

The price of the decoder goes for N5,000 only and can be found at authorized dealers in the country.

TSTV Plans & Packages

TSTV plans are very cheap. They offer pocket-friendly packages that would really rival Dstv and break its monopoly on Nigerians.

First, it is a pay as you consume cable TV provider. This means you only get charged when you use it. This is the first of its kind and were I think it hits the nail on the head.

Secondly, they offer you free hotspot to browse the internet by connecting your phone/system to your decoder hotspot.

The amount of data you can use could go as large as 20gb depending on your recharge. It also supports Video call conferencing and storage for recorded video (up to 50gb storage space for this purpose).

With only N200, you can subscribe to any of the TSTV plans shown in the table below

Tstv BouquetPriceData Allocated
Tstv Monthly BouquetN3,50010GB
Tstv 10 Days BouquetN1,5005GB
Tstv 2 Weeks BouquetN1,0003GB
Tstv Weekly BouquetN7502GB
Tstv 3 Days BouquetN5001GB
Tstv Daily BouquetN200500MB

Although we published a post previously on TSTV Packages in Nigeria and their new channel list, there are subscribers who might have one or two questions to ask concerning the decoder and also the services provided by this company, hence the need to contact their customer care service number or email address.

If you are having issues with your TSTV decoder due to scrambled channels, before or during making payment, problems in activating a different bouquet you paid for, this is the correct contacts details via phone numbers, email addresses, and office addresses of TSTV Nigeria below:

TSTV Corporate Headquarters Address

BRIECH Media City and Data Center Facility,
Plot 859, Bintu Shettima Street,
Idu Industrial District,
Idu, Abuja,

Email Address

Email: info@tstvafrica.com

Contact Phone number

(+234) 099 040 900

TSTV Customer Support Office

BRIECH Media City and Data Center Facility,
Plot 859, Bintu Shettima Street,
Idu Industrial District,
Idu, Abuja,

The above information will be helpful in case you have any problem or questions regarding their services. Be aware that the opportunities TSTV offers are numerous especially employment offers. If you belong or have your cert in any of the following, you can benefit from TSTV’s entry into the Nigerian TV market.

  • Media Consultants
  • Broadcasters
  • Cinematographers
  • Content writers and developers
  • Engineers
  • Dealers in Electronics
  • Job seekers
  • Interns and Volunteers

While the list is insatiable, dealers and retailers in electronics can also opt in. You can also set yourself up as a verified dealer in a particular area of the country where they have not launched or have presence.

The benefits of becoming a dealer is numerous apart from making cool cash. Media consultants and broadcasters can make a difference aside making names for themselves through dedication, hard work and excellence

You can also contact TSTV via their official website by following this link

The Author

Maduawuchi Obialo

Maduawuchi is an editor on Nigerian Infopedia and the founder of Nigerian Guide. He is Biochemist and a professional content developer.


Add a Comment
  1. Good day,
    pls is this actually a customer care number 09055578222 because I called to make an enquiry but was not please with the response I got.


  2. Ikiriye tubotamuno

    Is this how tstv wants to compete with dstv,na lie they can’t stand.poor customer service for a company trying to get into the market smh

    1. i tire oh!! Very poor services. I am disappointed

  3. Hi ,l saw your advert and l am interested in your decoder also l will want to be your agent in osun state but how do l get your quick response when everyone is complaining of your poor customer service

  4. You hardly get customer care to help solve issues.
    I have been trying to load my voucher pin for some days now, but always get a reply of”customer could not be validated”

  5. For almost 5 days now I’m unable to register my decoder for activation. Your app clears my profile information after I click submit. I need help pls.

  6. Where can I find my smart card number??

  7. My tstv have been not been showing.it is showing E8 currently terminal not activated.this is my chip ID 06360c69 pls wat could be wrong.

  8. Pls o just subscribe tstv and it has not come up pls kindly find out and resolve it for me here is my chip ID 063627ED I sub 1500

  9. I recharged my TSTV through mobile banking on 27th June, 2022 and till today it has not worked. I called this number 09055578222 I got online as their customer care line but the guy was not friendly at all. I am afraid business is not run like this especially when you have strong competition

  10. Mr Ijagbo Daniel Ode

    Pls Tstv network always disappear from 10am to 6pm. Before it will return back way forward

Leave a Reply

Your email address will not be published. Required fields are marked *