How to Reset and Activate GOTV Decoder after Payment (Correct Method)

This post will serve as a guide on how to reset your GOTV or activate it easily once you made payment. Although, the GOTV decoder will be activated automatically after you have made payment, there are still times when you would need to reset GOTV manually if the automatic one doesn’t work.


Ways To Activate Your GOTV Decoder Manually

Below are three methods to activate your GOTV manually.

  • Through text message
  • By activating it online and
  • Using your Mobile phone.

How To Activate GOTV via Text message

To use the text message activation process, text ‘reset and Your GOTV account number to 4688. Your GOTV account number is located under the GOTV decoder.

How To Activate/Reset Using the Online Method

  1. On an internet enabled device, visit Eazy GOTV.
  2. Log into your GOTV account with your account number and surname.
  3. Select and Click the dialogue box “Clear your error”
  4. Then Clear the E16 error
  5. Click on “Reset device now” tab’ and you will reset GOTV decoder easily.

How To Activate/Reset Using Phone Method

For the phone activation process, you simply dial *423# on any network and speak with one of the GOTV customer service representative.

All the above processes should work when you have trouble activating/resetting your GOTV. If it still doesn’t work, you do not need to panic but call their customer care numbers to get the decoder activated.  The customer care number is 08039044688 or you visit GOTV’s official twitter or Facebook page where you can met a representative online that would reset the decoder for you.

The Author

Chizoba Ikenwa

Chizoba is a seasoned Information blogger, content developer and the founder of Nigerian Infopedia. He is a tech enthusiast who loves reading, writing and research


Add a Comment
  1. I have being trying to fix my gotv for the past 3 days now but all to no avail.
    My IUC is 2021726939

  2. I subscribe to my Gotv yesterday he was telling me it was suspended my iuc 2022668608

  3. Just subcribe to my Gotv but not picking up IUC 4601578886

    1. I subscribe to my Gotv yesterday ,but it was telling me that my account was suspended my IUC NO,4613922304

  4. My subscription is on for almost three days, but the TV info tell me that my account has been suspended, that they can’t find any channel of my country after the automatic scanning, my ICU is 7031506077 from Uganda, or can’t I please access the customer care helpline toll free service, thank

  5. lucky iuc 7034990945

  6. My gotv account is suspended and I have paid today my iuc 7032271595

  7. I just payed subscription of 1900 I have tried everything iuc number is 7034848210

    1. Pls I sub my GOtv since yesterday and is not showing up

  8. I subscribed my gotv since 3 days ago, yet to be activate . My IUC 4622314055

  9. I just recharged my gotv account but it does not reflect on my gotv account and I tried to clear the error through these methods and the response was that my account has been suspended
    IUC 7032040395

  10. Dominic Vicente O

    I made a payment for this IUC no 7035171935 but not coming up since on the 05/06/2020 Saturday.
    Please act on it fast.

  11. Chinecherem ochiagha

    I made a payment today but it’s not working iuc 2028955827

  12. My gotv account has been blocked and I have pay today this is my iuc number 4613761619

  13. Im still waiting for your reply

  14. Please ooo I just made payment for my gotv subscription 3280 and its not showing up please help me my ICU is 4601424305

  15. I made a payment today still not working..ICU 4622659726

  16. I made payment on the 10th of September 2020 and til now is not working. Please reactivate my decoder. Thanks ! IUC:7023816185

  17. Subscribed my Gotv but its not activated IUC 2028630481

  18. I reset my decorder, I was unable to reconnect it back. IUC 7525358226 please reactivate it for me

  19. Pls am Mr Abali David, I paid for my Gotv since 2nd of December 2020 and it yet to be active, kindly assist with it my IUC number is 2021951633

  20. Pls am Mrs Victoria, I paid for my Gotv on the 7th of December 2020 I have been trying to fix my Gotv for the past two weeks but to no avail iuc number 2009360295

  21. My iuc number is 2004436730, I made payment on 15/12/2020 and up till now is not reflected on my account

  22. Please I subscribed my Gotv for 4 days now but it not resetting..
    I tried calling the customers care but its not connecting..
    Pls this is my IUC number 4613525525

  23. I subscribed my gotv today, and for over 3 hours now, the channels are yet to come up. Kindly reactivate my gotv. IUC number: 703 694 3259

  24. I subscribed my gotv today but it’s not coming up, please reactivate my gotv the IUC no. 7026463510

  25. I made payments since yesterday till now it’s not showing i tried to call customer care not going pls this is my IUC no 4613658194

  26. I made payment Earlier today and it not working.
    My iuc is 4613700703

  27. I subscribe on my Gotv it has not shown up since all this days
    This is my Iuc Number 4620957100

  28. I made a payment since last night, up till now my gotv hasn’t come up…pls what’s going on? This is my lUC number 2022571075

  29. I subscribe gotv Max and am seeing another thing the channels that made me to subscribe gotv Max are not showing and secondly how can I create account for my old gotv

  30. Please my gotv is not coming up since yesterday IUC 2004421759

  31. Pls I subscribe my gotv since three days and it’s not showing

  32. I just susubscribe to gotv jolli yesterday but is not show up anything. My iuc is 7525374996

  33. I subscribe to my Gotv three days back, but it was telling me that my account was suspended my IUC NO ,7028879666

  34. I subscribed to my GOTV 3DAYS AGO but I wasn’t able to view Channel 5

  35. Hello!! I subscribe to my gotv and my gotv is not showing any channel at all pls I need your help this my IUC number 7545339120

  36. I subscribed to My decoder and it’s not showing

  37. Ishaya afiniki biller

    Good evening I just subscribed my GoTV with ICU number 7036992195 like 30 minutes ago but up now it is not working , I subscribed to jolli package 2460, I don’t know what is happening please kindly check the problem.

  38. Arowosegbe kemisola

    Hello I subscribed to my gotv yesterday
    My iuc no is 7035332621
    It showing 3 to 5 channel ,how can I reset it

  39. Moses kibaki mwangi

    I have paid my decoder but not open

  40. Hello
    I made a subscribed to my GOtv since yesterday and is not showing
    My IUC no is :2028994989

  41. I Subscribe to my GOTV this morning but is showing E16- service is currently scrambled, please assistmy IUC no is 2022015159

  42. I subscribe my gotv since 24 December this month and my gotv is not showing, what’s going on ? This is my iuc 7528336582

    1. Adeniyi samsideen

      I have subscribe my got since yesterday but it has not activated my iuc number 7016588981

  43. I subscribe today and yet no station found.
    My IUC No: 7035090560

  44. Pls help me i subscribe since evening around pass 7 pm but is working till now 8060010473

  45. I subscribed since yesterday but it’s not coming up
    My IUC No: 805999578


    I have pay to my gotv account but it is not connected IUC7036808354

  47. I just recharged my gotv account but it does not reflect on my gotv account and I tried to clear the error through these methods and the response was that my account Still on expired and clear error 7035160431

  48. I want the reset of my gotv 7035160431

  49. I have paid to my gotv account but it’s not working iuc7023637013

  50. My GOTV is not oning

  51. Pls I wan to reset my GoTv I pay today 3600 own and what I’m seeing here is the one of 2600 pls help me my I C U 4613350693

  52. I subscribed on my Gotv for the past 2hours,it’s still not working IUC 7032572542

  53. I have subscribed to my gotv account over 4days ago but still not activated please I need help on it my iuc code is 7545703932

  54. Emordi Fabian chibueze

    Good day, I made payment yesterday but mistakenly paid twice can you please help me out luc 8061747848

  55. I have subscribed to my GOTV account since yesterday but it’s still not activating,it’s saying clear error pls my Iuc number is 2022084330

  56. Ajayi Oluwabukola

    I made a payment of 1900 for the past 3hours now, still my Gotv is not connecting…

    This is my IUC number, get back to me on time 8061686180

  57. Olaniyan gbolahan

    I made a payment of 900 for gotv smallie today, still my Gotv is not connecting …. This is my IUC NO 7017663726

  58. I just subscribed to my Gotv now yet it’s working my iuc 4601845745

  59. Same here oh…. 2029048051…. Subscribed and its not working… Said disconnected

  60. I subscribe my govt it is not working through this is my IUC:8057653493

  61. Oluchi Ruth Ikeduwa

    I made payment yesterday until now nothing is showing on my scream my iuc 4601892386

  62. I subscribe to my goth yesterday and is not working
    My IUC:7552051157

  63. Pls I subscribed my gotv 3 days ago and still not working my IUC 7026573294

  64. Pls l subscribe this morning and till this night is not still working pls my IUC number is 7023930555

  65. Please help me fixed my GoTV i subscript since yesterday and still not yet activated
    My iuc 8063338963

  66. I subscribe to my gotv since yesterday morning,and is not showing,pls kindly find something to do with it,dis is my Iuc number 8071414122

  67. I pay money now to my gotv is not playing please. Can the help me. Iuc 8063838066

  68. My Gotv is not connected after payment
    Pls help out..IUC: 7028965164

  69. My gotv is not connect after payment

  70. My gotv is pending after first time activation ikechukwu 8072723359

Leave a Reply

Your email address will not be published. Required fields are marked *