How to Reset and Activate GOTV Decoder after Payment (Correct Method)

This post will serve as a guide on how to reset your GOTV or activate it easily once you made payment. Although, the GOTV decoder will be activated automatically after you have made payment, there are still times when you would need to reset GOTV manually if the automatic one doesn’t work.


Ways To Activate Your GOTV Decoder Manually

Below are three methods to activate your GOTV manually.

  • Through text message
  • By activating it online and
  • Using your Mobile phone.

How To Activate GOTV via Text message

To use the text message activation process, text ‘reset and Your GOTV account number to 4688. Your GOTV account number is located under the GOTV decoder.

How To Activate/Reset Using the Online Method

  1. On an internet enabled device, visit Eazy GOTV.
  2. Log into your GOTV account with your account number and surname.
  3. Select and Click the dialogue box “Clear your error”
  4. Then Clear the E16 error
  5. Click on “Reset device now” tab’ and you will reset GOTV decoder easily.

How To Activate/Reset Using Phone Method

For the phone activation process, you simply dial *423# on any network and speak with one of the GOTV customer service representative.

All the above processes should work when you have trouble activating/resetting your GOTV. If it still doesn’t work, you do not need to panic but call their customer care numbers to get the decoder activated.  The customer care number is 08039044688 or you visit GOTV’s official twitter or Facebook page where you can met a representative online that would reset the decoder for you.

ALSO READ  GOtv Dealers in Nigeria: Full List

The Author

Jide Adeyoye Franklin

Jide is a prolific writer, researcher and a certified author on Nigerian Infopedia. He is a very experienced tech personality with knowledge in SEO and current trends online.


Add a Comment
  1. conveniently pay for your GOtv on

    It is Easy, Reliable and Convenient

  2. Alhaji Abdulsalam

    Its unfortunat dat i suffer goin to gotv dealers office to tell them av pay but dosent show even now i paid today uptil now nothing

    1. Austin ozonuwe

      Pls, I can am upgrade from gotv life package to gotv max package after payment

  3. Rebby Rotich

    I have paid my decoder is not activated. My IUC 2017335921.

  4. Daniel Damilare

    My decoder needs resetting. My IUC no is 4601776142

  5. adebayoisiakin

    My gotv need reset my iuc4613547418

    1. Alimatu Sadia Ahmed

      My goVt need RESET 4623694446

  6. Adekola

    My GoTV needs reset after payment
    IUC No is 4601594997

  7. Oseni

    My GoTV is not booting after payment, IUC No 2019226894

  8. Ogunlowo Damilare

    I have paid my decoder is not activated. My IUC 2003685237. I have paid since 29th of Dec. 2017.

  9. Emmanuel

    I can’t activate my GoTV decoder, the code is 4622628881. Please help

  10. Maryann

    I have subscribed my Gotv and I was debitted accordingly . But my Gotv has refused to activate, even with Constant turning off and on. It still shows subscription expired.
    I have tried calling your customer care but nobody picks .
    Pls help me out with this
    Icu 2029170129

  11. Obinna Bright

    I paid through quickteller and yet I still see error cold. Pls help me here is IUC number 7018752343

  12. jamiu

    My new gotv has never been activated I don’t know what to do again

  13. olusesi

    I pay for Gotv sub yeaternight 26/4/2018 @ #1900. but yet to activate until today IUC 2028821130

  14. Akpan Victoria

    I made payment for my Gotv this evening and it started upgrading after the the decoded has been tripping off and on please what could be the problem, my iuc number is 2021911736

  15. Shodeinde

    I have paid via first bank mobile application. Yet the error code is still appearing even with the reset text I sent, my iuc ni is 4613723963.

  16. Ebom ifeyinwa

    My Gotv is suspended

    1. Ebom ifeyinwa

      My iuc number is 7020844165, my Gotv has been suspended after I made payment of 1900

  17. Oladele Saintmoses Olowookere

    Hello please I relocated to fct from Ibadan Oyo state and I came down with my go-tv decoder, do I need to do any reset or is there any code or I should go ahead to recharge it?

  18. Fatomilola Moses

    I credited my gotv account by it wasn’t credit by you. My IUC NO IS 4601931475

  19. Joseph Sunday

    My Gotv not working after #1250 sub. payment. My account No. 2028994100

  20. Joseph Sunday

    My Gotv is not working not even the free Gotv advertising channel after a #1250 sub payment. My account No 2028994100

    1. Moshood wasiu

      I don’t know what hapen to my gotv I pay GOTV 4rm POS since on Friday till now not showing .what can I do …my iuc 2022025374

  21. omelaja adeyinka

    on 31th August, 2018 my wife made a payment through transfer.on knowing to me I made another payment on the same day through Gotv retailer. our Gotv is on back but on 30th September 2018 it show on screen that our subscription was expired, which I think was supposed to last for 2 months. my IUC is 2028656140

  22. njoku nnabuife

    i bought new gotv and when the free subscription finished i paid for gotv plus and it has been more than an hour it still doesn’t work. and i have sent reset. still nothing

  23. Lekan

    My Gotv account has been closed and how can i reconnect it now
    My Iuc number is 4622924931
    My Phone number is 09054955503

  24. chika paul Nwabuwa

    pls I got a text to pay half of gotv pus on or before 30th of November of of which I have done but is still not showing my IUC number is 2014311532

  25. Ajoku

    I Gotv is gotv max recorder but I due recharge gotv plus 1900
    But today I decided to subscribe for gotv max(3200)
    After recharging I was block and suspended with my 3200 deducted.
    Pls what do I do
    My IUC IS 7022477924

  26. Kingsley Aham

    my gotv has been suspended. please help me reactivate it so that i can suscribe this christmas. iuc = 7020822106

  27. Samuel

    Pls I have subscribed..But I need to down gotv..Because I have2k..on it…when I but was 3k..But now I want the one of we I Do it.pls.pls I need to reset it

  28. thomas

    activation pliz iuo 2004506769

  29. Pauline ben

    I have rechard but no signal iuc no 2022711598

  30. Glory imeh janes

    I use quick teller to subscribe my gotv since yesterday and the payment has been deduced from my account, until now my decoder has not been activated. My Iuc no 4601428818

  31. Isaiah Essien

    please Reset 4613479732 I have for it thanks

  32. Peter Manford

    Pl reset my gotv I have paid but am told my account is is 4623098013

  33. Catherine muema

    Please reset my Gotv account, have paid but still am told it has been suspended.IUC number 7023610671

    1. Precious chilumbu

      I have paid for my gotv this evening but its not active
      Its saying its suspended and had a error e16
      Please help iuc number 2022448490

  34. Precious chilumbu

    I have paid for my gotv this evening but its not active
    Its saying its suspended and had a error e16
    Please help iuc number 2022448490

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