How To Become A Flight Attendant In Australia (2024)
If you’ve ever dreamed of soaring through the skies and providing exceptional service to passengers, then a career as a flight attendant in Australia may be the perfect fit for you. However, this profession requires more than just a passion for travel. To become a flight attendant, you must be prepared to work hard, undergo extensive training, and demonstrate unwavering dedication to ensuring the comfort and safety of passengers.
From welcoming guests and ensuring compliance with safety regulations to handling security issues and providing first aid, the responsibilities of a flight attendant are wide-ranging and demand exceptional skills in communication, multitasking, and teamwork. In this article, we will guide you through the steps to becoming a flight attendant in Australia, from researching airlines to creating an impressive resume and undergoing the necessary training. So fasten your seatbelt and prepare for takeoff on your journey to becoming an air hostess in Australia.
THE DUTIES OF FLIGHT ATTENDANTS/AIR HOSTESSES
To learn their duties, flight attendants must complete lengthy training programmes. They extend a warm greeting to passengers, ensure their safety, and make sure everyone abides by the rules on airline security and safety.
Additionally, flight attendants work to ensure that customers have a relaxing and comfortable journey. They occasionally could also have to deal with rowdy passengers on the plane.
PRIMARY FUNCTIONS AND RESPONSIBILITIES OF AIR HOSTESS
- Verify that they have enough refreshments and emergency supplies on board.
- Participate in the pilot’s pre-flight briefings to go over the flight’s specifics and the cabin’s conditions.
- Putting away supplies, meals, and carryon luggage while also cleaning the cabins of aircraft.
- Examine the tickets of the travellers and point them in the direction of their cabins and seats.
- Perform safety inspections and show how to use safety gear and procedures, such as when and how to wear seat belts, life vests, and breathing masks.
- As required, coordinate and manage emergency medical care.
- Address security concerns as necessary.
- Prepare and serve passengers’ meals, drinks, and snacks.
- Distribute cushions, books, blankets, and other comforts to make passengers more at ease.
- Attend to passengers’ needs, especially those of people with specific need.
- During situations, assist and direct passengers to follow emergency protocols.
- assist travellers with the necessary paperwork for customs and immigration.
Note: Being a flight attendant can be physically demanding because you might have to stand for long periods of time while serving food and operating beverage carts to passengers.
THE EDUCATIONAL AND TRAINING REQUIREMENTS FOR A FLIGHT ATTENDANT IN AUSTRALIA
Each airline may have different conditions for entry. But the biggest airlines often require a Senior Secondary Certificate of Education with strong marks in English and maths. They might also ask you to do behavioural tests, written exams, and practical exams.
Your chances of getting into this field may significantly increase if you have suitable training or experience in the hospitality or customer service sectors. You can also think about taking a traineeship to work as a flight attendant.
Although entry-level qualifications can vary, most employers demand a Year 10 diploma. Before beginning their flight duties, flight attendants go through internal training after being hired.
To work as an Australian flight attendant, you don’t need any official training. There are, however, a few prerequisites that you must meet. These include:
- You must be at least 18 years old.
- The Australian Responsible Service of Alcohol certificate is required. Before beginning the training programme, this certificate should be good for at least six months.
- You must be exceptionally healthy and fit to participate. For instance, you need to be able to tread water for at least three minutes and swim 50 metres without assistance while wearing all of your clothing.
- For prospects as cabin crew in Australia, you should possess a senior level first aid certificate. When applying, you must make sure that this certificate is valid for at least 12 months.
- You might even be required by some airlines to show that you can speak and write English at an acceptable level.
- Typically, you need to have your Senior Secondary Certificate of Education to fly on major airlines. You can enter this field with the aid of a diploma in tourist, the customer service sector, or a related diploma in tourism.
- Some airlines could demand that you have permanent residency in Australia or New Zealand. Additionally, you need a passport that is currently valid for at least 12 months if you want to work as an international flight attendant. Access to all international ports should be unrestricted by the passport.
- Some major airlines favour candidates who are tolerant of people from different cultures and can speak a second language. All employees of the airline industry must also fulfil all requirements for security clearance.
- Additionally, before starting your career as a flight attendant, you should be aware that performance is routinely evaluated and that flight attendants receive ongoing training to uphold high standards.
PERSONALITY QUALITIES NEEDED TO BECOME AN AIR HOSTESS
Behavioural traits are equally important to your employment as a flight attendant or air hostess as specific physical traits are. Behavioural requirements for flight attendants include the following:
- Good Personality: Being a flight attendant requires a charming personality because you will frequently interact with passengers. Be thoughtful and kind so that people can approach you with confidence. Your work life will be easier to handle if you maintain a cheerful attitude at all times.
- Good Communications Skills: Interacting with passengers requires good communication skills in addition to a charming personality. You must be literate and have good communication abilities. Reading and writing are included in literacy skills, whereas listening and understanding are included in verbal abilities.
- Good Composure: Flight attendants must always maintain their composure, especially during an emergency landing when they must give the passengers on board the appropriate instructions.
- Managing Extra Workload: It’s typical for flight attendants to work overtime. For instance, you might need to work an additional three to four hours if your flight is delayed. Therefore, be ready to handle the increased task.
- Must Be A Good Team player: A flight attendant often works with a crew of 10 to 12 people. Teamwork and multitasking are important skills. You must always help one another out and cooperate as a team. Additionally, the ability to multitask is crucial because you might need to attend to multiple passenger requests at once.
HOW TO BECOME AN AIR HOSTESS/FLIGHT ATTENDANT IN AUSTRALIA (2024)
Follow the detailed instructions below if you wish to succeed as a flight attendant:
STEP 1: START YOUR RESEARCH
Start your web study by searching for flight attendant opportunities at significant regional airlines. Additionally, you might search for recruiters who specialise in aviation careers or go to job fairs.
Check your favourite airline’s website frequently, and be sure to look for forthcoming job fairs and career opportunities.
STEP 2: WRITE A STRONG RESUME
Your CV should highlight your customer service skills, as well as any experience you may have had in the leisure, travel, fine dining, or luxury retail industries. A résumé that is one page long is more than enough.
A brief resume is essential since the human resources department may place a resume that is longer than two pages directly into the circular file.
The key goal is to sum up who you are in 500 words or less as the airline’s travel ambassador and a superb flight attendant.
It may also be quite advantageous to include at least two photos with your CV or job application, preferably a full-body shot and a headshot. Wear acceptable business dress and take a professional photo.
STEP 3: COMPLETE THE APPLICATION FORM
Fill out the online job application on the airline’s website that best fits your career criteria.
No law prevents you from completing the paperwork for other airlines. Make sure you meet all the standards to work as an air hostess as well.
You must be at least 18 years old, speak English, and meet minimum requirements for weight, height, and reach. You need to be tall enough to open, close, and reach overhead cabins, as well as lean enough to squeeze between narrow passageways.
Be aware that formal training is not required to work as an air hostess. However, having a Year 10 diploma does help with some airlines.
STEP 4: COMPLETE THE INTERVIEW
When you apply and are chosen, you will receive a call to schedule the initial interview. Using a webcam, the first interview is conducted online.
Be prepared to discuss your qualifications, background, and why you are the ideal candidate for the position during the interview and dress appropriately.
Make sure to maintain eye contact with the interviewer, speak carefully, and project confidence. If you pass this interview, you will be asked to appear for the on-site interview.
After the interview, you will be given a conditional job offer that includes flight attendant training with the airline.
STEP 5: ATTEND AN AIRLINE TRAINING CAMP
Training programmes for airlines are frequently rigorous. Learning correct operational and safety procedures as well as honing customer service abilities are the major priorities. The average length of training is six weeks.
During this time, pay attention and ask as many questions as you wish, particularly if a training session appears difficult.
STEP 6: ACCEPTING A JOB OFFER
You have every right to carefully review the offer after the airline extends the job to you to make sure everything works for you. You might only be able to make a small adjustment to the flight attendant wage since it is already set.
To evaluate the nature of your employment, especially in regards to your time commitments and job obligations, you may wish to read the fine print.
WHAT ARE A FLIGHT ATTENDANT’S/AIR HOSTESS REGULAR WORKING HOURS?
The working hours of a flight attendant, commonly referred to as an air hostess, can vary significantly depending on the airline and the specific flight routes they are assigned to. Here are some key points to consider:
- Flight Duration: Flight attendants typically work during the duration of a flight. This means that their working hours can vary greatly depending on the length of the flight. Short-haul flights may only last a few hours, while long-haul international flights can last 10 hours or more.
- Duty Period: In addition to the time spent in the air, flight attendants also have duty periods before and after the flight. This includes pre-flight briefings, safety checks, and post-flight duties such as cleaning the cabin.
- Shift Work: Flight attendants often work on a rotating schedule that includes weekends, holidays, and overnight flights. This can result in irregular working hours and can be challenging for maintaining a traditional work-life balance.
- Layovers: On longer international flights, flight attendants may have layovers in other cities or countries. During layovers, they are typically provided with accommodations and have some time off before their return flight.
- Regulations: Airlines are subject to strict regulations regarding the maximum number of hours a flight attendant can work in a single duty period and the amount of rest they must receive between shifts. These regulations are in place to ensure the safety and well-being of both the crew and passengers.
- Part-Time vs. Full-Time: Some flight attendants work part-time, while others work full-time. Part-time flight attendants may have more control over their schedules, while full-time flight attendants often have set schedules and may work more hours.
It’s important to note that the life of a flight attendant can be demanding due to the irregular hours and time away from home. However, it also offers the opportunity to travel and see different parts of the world. The specific working hours and conditions can vary greatly from one airline to another, so individuals considering a career as a flight attendant should research the policies and practices of the airline they are interested in working for.
HOW MUCH DO AIR HOSTESSES/FLIGHT ATTENDANTS MAKE AS SALARY IN AUSTRALIA?
The starting salary for flight attendants varies from airline to airline in Australia. This is because they have experienced flight attendants who have been with the company for a long period, certain airlines may pay their flight attendants more than others. Some companies provide superior benefits like flexible hours, more gratuitous meals and hotels, among other things.
- Entry-Level Salary: Typically, entry-level flight attendants in Australia could expect an annual salary in the range of AUD 45,000 to AUD 60,000. This would vary depending on the airline and other factors.
- Mid-Career Salary: Flight attendants with a few years of experience may earn between AUD 60,000 to AUD 80,000 per year.
- Experienced Salary: Highly experienced flight attendants, often with many years of service, may earn salaries in the range of AUD 80,000 to AUD 100,000 or more annually.
- Benefits: Flight attendants often receive additional benefits such as allowances for meals, layovers, and uniform expenses. Some airlines may also offer retirement plans, healthcare benefits, and flight privileges that allow them to travel for personal reasons at reduced or no cost.
It’s important to keep in mind that these figures are approximate and can vary based on individual circumstances and the specific airline. Additionally, salary data can change over time due to negotiations between airlines and labor unions or changes in industry standards.
WHICH AUSTRALIAN AIRLINE OFFERS THE HIGHEST PAY TO FLIGHT ATTENDANTS?
Your wage is also determined by the airline that hires you. Major airlines typically receive higher compensation than budget airlines. Here is the typical annual salary that Australia’s three leading airlines provide flight attendants:
Here’s a list of frequently asked questions (FAQ) on how to become a flight attendant in Australia:
1. What are the basic requirements to become a flight attendant in Australia?
Requirements can vary by airline, but generally, you need to be at least 18 years old, have a high school diploma or equivalent, and hold Australian citizenship or permanent residency.
2. What skills and qualities are important for a flight attendant?
Key qualities include excellent communication skills, customer service orientation, teamwork, adaptability, and the ability to stay calm under pressure.
3. Do I need any specific education or training to become a flight attendant?
While a specific degree isn’t required, completing a flight attendant training program can be advantageous. Many airlines provide their own training for new hires.
4. How can I find flight attendant job openings in Australia?
You can check airline websites, job search websites, and industry job boards for current openings. Networking and attending airline job fairs can also be helpful.
5. What is the selection process like for flight attendant positions?
The selection process typically includes submitting an application, participating in interviews, undergoing background checks, passing medical examinations, and completing training.
6. Are there any physical requirements to become a flight attendant?
You must meet specific health and fitness standards to ensure you can handle the physical demands of the job, including lifting and assisting passengers.
7. What is the training process for flight attendants like in Australia?
Training usually covers safety procedures, emergency protocols, customer service, and specific airline policies. It can take several weeks and includes both classroom and hands-on training.
8. Do flight attendants in Australia need to speak multiple languages?
While it’s not always a requirement, being fluent in multiple languages can be an advantage, especially for international flights.
9. What is the typical career progression for flight attendants?
Flight attendants often start as junior cabin crew and can advance to senior cabin crew, inflight supervisors, or even leadership roles within the airline.
10. What are the working conditions and hours like for flight attendants? – Flight attendants work irregular hours, including weekends and holidays. They also spend time away from home due to layovers. The conditions can be demanding but offer the opportunity to travel.
11. Is there a dress code or uniform requirement for flight attendants? – Airlines have specific dress codes and provide uniforms for their flight attendants. Personal grooming and presentation are important aspects of the job.
12. Are there any specific restrictions on tattoos or piercings for flight attendants? – Airlines often have policies regarding visible tattoos and piercings, and these policies can vary. It’s important to check with the specific airline’s requirements.
13. What is the average salary for flight attendants in Australia? – Salaries can vary widely by airline, but entry-level flight attendants can typically expect a salary between AUD 45,000 to AUD 60,000 per year.
14. Can I become a flight attendant if I have a criminal record? – Airlines may conduct background checks, and having a criminal record can affect your eligibility. It’s best to check with the airline and be honest during the application process.
Remember that specific requirements and procedures can vary between airlines, so it’s essential to research the airline you’re interested in and follow their application process closely. Good luck on your journey to becoming a flight attendant in Australia!